Terms of service

TERMS OF SERVICE

Effective Date: 2/16/2026

This website is operated by navan. Throughout the site, the terms “we,” “us,” and “our” refer to navan. navan offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). If you do not agree, you may not access the website or use any services.

 

 

1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your state of residence.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any laws in your jurisdiction.

A breach of these Terms may result in immediate termination of Services.

 

 

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

Credit card information is always encrypted during transfer over networks.

 

 

3. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify site content at any time without obligation to update information.

 

 

4. MODIFICATIONS TO SERVICE & PRICING

Prices are subject to change without notice.

We reserve the right at any time to:

  • Modify or discontinue products

  • Limit quantities

  • Change pricing

  • Suspend or discontinue the Service

We shall not be liable for any modification, price change, suspension, or discontinuance.

 

 

5. PRODUCTS OR SERVICES

Certain products may be available exclusively online.

We reserve the right to:

  • Limit sales by person, household, region, or jurisdiction

  • Limit quantities

  • Discontinue any product at any time

All product descriptions and pricing are subject to change without notice.

We do not warrant that product quality will meet your expectations.

 

 

6. ORDER ACCEPTANCE & BILLING

We reserve the right to refuse or cancel any order at our discretion.

We may limit quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information.

 

 

7. THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools and links.

We are not responsible for examining or evaluating the content or accuracy of third-party materials.

Use of third-party services is at your own risk.

 

 

8. USER COMMENTS & SUBMISSIONS

If you send submissions (including reviews, suggestions, testimonials, or ideas), you agree that we may use, edit, publish, distribute, and reproduce them in any medium without restriction or compensation.

We are not obligated to maintain comments in confidence or respond to them.

 

 

9. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

 

 

10. PRODUCT USE; ASSUMPTION OF RISK

navan products are natural, single-ingredient dog chews intended for supplemental feeding only.

By purchasing or using our products, you acknowledge and agree:

  • Dogs must be supervised at all times while chewing.

  • You are responsible for selecting appropriate chew types and sizes for your dog.

  • Chewing inherently carries risks including choking, obstruction, dental damage, gastrointestinal upset, allergic reaction, or other injury.

  • Natural products may vary in size, shape, color, texture, and density.

  • Not all chews are appropriate for all dogs.

You assume all risks associated with the use of our products.

navan shall not be liable for injuries, illness, damages, or losses resulting from:

  • Failure to supervise

  • Improper chew selection

  • Known or unknown allergies

  • Misuse of the product

  • Failure to follow instructions

  • Breaking off and swallowing pieces

 

 

11. DISCLAIMER OF WARRANTIES

All products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, navan disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Warranties arising from course of dealing or trade usage

We do not guarantee uninterrupted, secure, or error-free service.

 

 

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, navan shall not be liable for:

  • Direct, indirect, incidental, punitive, special, or consequential damages

  • Veterinary expenses

  • Loss of profits

  • Loss of revenue

  • Loss of data

  • Replacement costs

In no event shall navan’s total liability exceed the amount paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations. In such cases, liability shall be limited to the maximum extent permitted by law.

 

 

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless navan and its affiliates, officers, directors, employees, and agents from any claim, demand, damages, or legal fees arising from:

  • Your misuse of products

  • Your breach of these Terms

  • Your violation of any law

  • Your violation of third-party rights

 

 

14. ERRORS & OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors and cancel orders if necessary.

 

 

15. TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate access at any time if you violate these Terms.

 

 

16. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions remain in effect.

 

 

17. GOVERNING LAW

These Terms shall be governed by the laws of the State of Tennessee, United States, without regard to conflict of law principles.

 

 

18. CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms at any time.

Continued use of the website constitutes acceptance of any changes.

 

 

19. CONTACT INFORMATION

Questions about these Terms should be sent to:

care@navanpet.com